JAY A KANDAMPULLY <br/><br/>
SERVICES MANAGEMENT : THE NEW PARADIGM IN HOSPITALITY 
JAY A KANDAMPULLY 
 - 
 -  PEARSON EDUCATION  2007 
 - 394 p. 
<br/><br/><label>ISBN: </label>9788131714152 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658 KAN (MBA)  / JAY