LAURIE YOUNG <br/><br/>
FROM PRODUCTS TO SERVICES : INSIGHT AND EXPERIENCE FROM COMPANIES WHICH HAVE EMBRACED THE SERVICE ECONOMY 
LAURIE YOUNG 
 - 
 -  JOHN WILEY  2008 
 - x, 353 p. 
<br/><br/><label>ISBN: </label>9780470026687 
<br/><br/><label>Subjects--Topical Terms: </label><br/>PRODUCTION AND OPERATION MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.8 YOU (MBA)  / LAU