TY  - BOOK
AU  - JANAKIRAMAN B; GOPAL R K
TI  - TOTAL QUALITY MANAGEMENT : TEXT AND CASES
SN  - 9788120329959
U1  - 658.562 JAN (MBA) 
PB  - PRENTICE-HALL OF INDIA PRIVATE LIMITED
KW  - QUALITY CONTROL
KW  - QUALITY CONCETS TOOLS
ER  -