JANAKIRAMAN B; GOPAL R K TOTAL QUALITY MANAGEMENT : TEXT AND CASES JANAKIRAMAN B ; GOPAL R K - - PRENTICE-HALL OF INDIA PRIVATE LIMITED 2008 - ix, 250 p. ISBN: 9788120329959 Subjects--Topical Terms: QUALITY CONTROL QUALITY CONCETS TOOLS Dewey Class. No.: 658.562 JAN (MBA) / JAN