ABAETE DE AZEVEDO; RICARDO POMERANZ <br/><br/>
CUSTOMER OBSESSION : HOW TO ACQUIRE, RETAIN, AND GROW CUSTOMERS IN THE NEW AGE OF RELATIONSHIP MARKETING 
ABAETE DE AZEVEDO AND RICARDO POMERANZ 
 - 
 -  TATA MCGRAW HILL  2009 
 - vii, 226 p. 
<br/><br/><label>ISBN: </label>9780070140752 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CUSTOMER RELATIONS MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.409 AZE (MBA)  / ABA