PARASURAMAN A; CHARLES L COLBY TECHNO-READY MARKETING : HOW AND WHY YOUR CUSTOMERS ADOPT TECHNOLOGY A. PARASURAMAN AND CHARLES L COLBY - - THE FREE PRESS 2001 - xiv, 221 p. ISBN: 9780684864945 Subjects--Topical Terms: MARKETING Dewey Class. No.: 658.821 PAR (MBA) / PAR