GOPAL VV <br/><br/>
CRM IN INSURANCE : AN INTRODUCTION 
VV GOPAL 
 - 
 -  ICFAI  2006 
 - ix, 159 p. 
<br/><br/><label>ISBN: </label>817881532X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CUSTOMER RELATIONS MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.812 GOP (MBA)  / GOP