RICHARD GAY; ALAN CHARLESWORTH; RITA ESEN ONLINE MARKETING - A CUSTOMER-LED APPROACH RICHARD GAY;ALAN CHARLESWORTH; RITA ESEN - - OXFORD UNIVERSITY PRESS 2007 - xvii, 538 p. ISBN: 9780199239009 Subjects--Topical Terms: MARKETING Dewey Class. No.: 658.84 GAY (MBA) / RIC