JAMES R EVANS; DAVID A COLLIER OPERATIONS MANAGEMENT : AN INTEGRATED GOODS AND SERVICES APPROACH JAMES R EVANS; DAVID A COLLIER - THOMSON / SOUTH-WESTERN 2007 - xxviii, 830 p. ISBN: 9788131502761 Subjects--Topical Terms: OPERATIONS MANAGEMENT Dewey Class. No.: 658.5 EVA (MBA) / JAM