CHRIS DENOVE; JAMES D POWER <br/><br/>
SATISFACTION : HOW EVERY GREAT COMPANY LISTENS TO THE VOICE OF THE CUSTOMER 
CHRIS DENOVE AND JAMES D POWER 
 - 
 -  PORTFOLIO  2006 
 - xxi, 266 p. 
<br/><br/><label>ISBN: </label>1591841097 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CUSTOMER RELATIONS MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.834322 DEN (MBA)  / CHR