NICHOLAS J AQUILANO ; ROBERT JACOBS F ; RICHARD B CHASE OPERATIONS MANAGEMENT FOR COMPETITIVE ADVANTAGE RICHARD B CHASE, F ROBERT JACOBS, NICHOLAS J AQUILANO AND NITIN K AGARWAL - 11 - TATA MCGRAW HILL 2006 - xxxv, 875 p. ISBN: 0070604487 Subjects--Topical Terms: MANAGEMENT Dewey Class. No.: 658 CHA (MBA) / NIC