JAMES A ALEXANDER; MARK W HORDES <br/><br/>
S-BUSINESS : REINVENTING THE SERVICES ORGANIZATION 
JAMES A. ALEXANDER AND MARK W. HORDES 
 - 
 -  BIZTANTRA  2006 
 - xi, 250 p 
<br/><br/><label>ISBN: </label>8177224565 
<br/><br/><label>Subjects--Topical Terms: </label><br/>BUSINESS MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.4 ALE (MBA)  / JAM