TY  - BOOK
AU  - DALE H BESTERFIELD; CAROL BESTERFIELD-MICHNA; GLEN H BESTERFIELD ET AL.
TI  - TOTAL QUALITY MANAGEMENT
SN  - 9788120328839
U1  - 658.562 (MBA) 
PB  - PRENTICE HALL OF INDIA PRIVATE LIMITED
KW  - TOTAL QUALITY MANAGEMENT
KW  - QUALITY CONTROL
ER  -