DALE H BESTERFIELD; CAROL BESTERFIELD-MICHNA; GLEN H BESTERFIELD ET AL. TOTAL QUALITY MANAGEMENT - 3 - PRENTICE HALL OF INDIA PRIVATE LIMITED 2007 - xi+640 ISBN: 9788120328839 Subjects--Topical Terms: TOTAL QUALITY MANAGEMENT QUALITY CONTROL Dewey Class. No.: 658.562 (MBA) / DAL