TY  - BOOK
AU  - PEEERU MOHAMED H; SAGADEVAN A
TI  - CUSTOMER RELATIONSHIP MANAGEMENT : A STEP BY STEP APPROACH
SN  - 8125912053
U1  - 658.812 MOH (MBA) 
PB  - VIKAS PUBLISHING HOUSE PRIVATE LIMITED
KW  - CUSTOMER RELATIONS MANAGEMENT
ER  -