PEEERU MOHAMED H; SAGADEVAN A <br/><br/>
CUSTOMER RELATIONSHIP MANAGEMENT : A STEP BY STEP APPROACH 

 -  VIKAS PUBLISHING HOUSE PRIVATE LIMITED  2002 
 - 225 
<br/><br/><label>ISBN: </label>8125912053 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CUSTOMER RELATIONS MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.812 MOH (MBA)  / PEE