STEVE LEVIT <br/><br/>
QUALITY IS JUST THE BEGINNING: MANAGING FOR TOTAL RESPONSIVENESS 

 -  MCGRAW HILL BOOK COMPANY  1990 
 - 206 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT QUALITY CONTROL 
<br/><br/><label>Dewey Class. No.: </label>658.562     MBA  / STE