TY  - BOOK
AU  - DALE H BESTERFIELD; CAROL BESTERFIELD-MICHNA; GLEN H BESTERFIELD ET AL.
TI  - TOTAL QUALITY MANAGEMENT
SN  - 817758412X
U1  - 658.562 
PB  - PEARSON EDUCATION
KW  - MANAGEMENT
KW  - QUALITY CONTROL
ER  -