MICHAEL QUINN; LYNDA BYRON <br/><br/>
SUPERIOR CUSTOMER SERVICE : THE PROMPT APPROACH TO SUCCESS 

 -  PRENTICE-HALL OF INDIA PRIVATE LIMITED  2006 
 - 103 
<br/><br/><label>ISBN: </label>8120329368 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MARKETING
<br/><br/><label>Dewey Class. No.: </label>658.812 MBA  / MIC