DEREK R ALLEN <br/><br/>
CUSTOMER SATISFACTION RESEARCH MANAGEMENT 

 -  PEARSON EDUCATION  2005 
 - 248 
<br/><br/><label>ISBN: </label>8129711346 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.834 [MBA]  / DER