JUDITH W KINCAID <br/><br/>
COSTOMER RELATIONSHIP MANAGEMENT : GETTING IT RIGHT! 

 -  PEARSON EDUCATION  2006 
 - 480 
<br/><br/><label>ISBN: </label>8177581341 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MARKETING
<br/><br/><label>Dewey Class. No.: </label>658.812  / JUD