SHAINESH G; JAGDISH N SHETH <br/><br/>
CUSTOMER RELATIONSHIP MANAGEMENT : A STARTEGIC PERSPECTIVE 

 -  MACMILLAN INDIA LIMITED  2006 
 - 198 
<br/><br/><label>ISBN: </label>1403928622 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MARKETING
<br/><br/><label>Dewey Class. No.: </label>658.812 MBA  / SHA