PETER ABBOTT; SUE LEWRY <br/><br/>
FRONT OFFICE : PROCEDURES, SOCIAL SKILLS, YIELD AND MANAGEMENT 

 - 2 
 -  BUTTERWORTH-HEINEMANN  2002 
 - 211 
<br/><br/><label>ISBN: </label>8131201163 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT GENERAL 
<br/><br/><label>Dewey Class. No.: </label>651.3  / PET