PHILIP B CROSBY <br/><br/>
QUALITY WITHOUT TEARS 

 -  TATA MCGRAW-HILL PUBLISHING COMPANY LIMITED  2004 
 - 205 
<br/><br/><label>ISBN: </label>0070598487 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT QUALITY CONTROL 
<br/><br/><label>Dewey Class. No.: </label>658.562 [MBA]  / PHI