MARY NAYLOR; SUSAN GRECO <br/><br/>
CUSTOMER CHEMISTRY 

 -  TATA MCGRAW-HILL PUBLISHING COMPANY LIMITED  2004 
 - 234 
<br/><br/><label>ISBN: </label>0070587329 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT HUMAN RESOURCE 
<br/><br/><label>Dewey Class. No.: </label>658.834 [MBA]  / MAR