JACQUELINE DUNCKEL; BRIAN TAYLOR <br/><br/>
KEEPING CUSTOMERS HAPPY 

 -  JAICO PUBLISHING HOUSE  2003 
 - 179 
<br/><br/><label>ISBN: </label>8179920003 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT MARKETING 
<br/><br/><label>Dewey Class. No.: </label>658.812 (MBA)  / JAC