HARVEY THOMPSON <br/><br/>
THE CUSTOMER CENTERED ENTERPRISE 

 -  MCGRAW HILL BOOK COMPANY  2000 
 - 247 
<br/><br/><label>ISBN: </label>0071352104 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT GENERAL 
<br/><br/><label>Dewey Class. No.: </label>658.834 (MBA)  / HAR