SERVICES MARKETING : INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM (Record no. 21119)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00560nam a2200205Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 221105s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780070660076 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | ENGLISH |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Item number | VAL |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | VALARIE A ZEITHAML; MARY JO BITNER; DWAYNE D GREMLER ET AL. |
| 245 #0 - TITLE STATEMENT | |
| Title | SERVICES MARKETING : INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 4 |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | TATA MCGRAW-HILL PUBLISHING COMPANY LIMITED |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2008 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxix+473 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | MARKETING |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term following geographic name entry element | CUSTOMER FOCUS |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Book |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
| -- | 0 |
| -- | 450 |
| -- | HB 11082 29/06/09 |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
| -- | BOOKS TRANSFERED FROM SKIM LIBRARY |
| Withdrawn status | Lost status | Materials specified (bound volume or other part) | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Cost, replacement price | Price effective from | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| PAPER PACK | Sri Krishna College of Engineering and Technology | Sri Krishna College of Engineering and Technology | MBA RACK 4 / SHELF 176 | 18/09/2007 | 399.00 | 658.8 | 33120 | 05/11/2022 | 399.00 | 05/11/2022 | Book | MBA | |||||
| PAPER PACK | Sri Krishna College of Engineering and Technology | Sri Krishna College of Engineering and Technology | MBA RACK 4 / SHELF 189 | 06/02/2009 | 410.00 | 658.8 ZEI (MBA) | 38763 | 05/11/2022 | 410.00 | 05/11/2022 | Book | MBA | |||||
| PAPER PACK | Sri Krishna College of Engineering and Technology | Sri Krishna College of Engineering and Technology | MBA | 06/07/2009 | 450.00 | 658.8 ZEI (MBA) | 40046 | 05/11/2022 | 450.00 | 05/11/2022 | Book | MBA | |||||
| PAPER PACK | Sri Krishna College of Engineering and Technology | Sri Krishna College of Engineering and Technology | MBA RACK 1 / SHELF 49 | 06/07/2009 | 450.00 | 658.8 ZEI (MBA) | 40047 | 05/11/2022 | 450.00 | 05/11/2022 | Book | MBA | |||||
| PAPER PACK | Sri Krishna College of Engineering and Technology | Sri Krishna College of Engineering and Technology | MBA RACK 4 / SHELF 183 | 06/07/2009 | 450.00 | 658.8 ZEI (MBA) | 40048 | 05/11/2022 | 450.00 | 05/11/2022 | Book | MBA | |||||
| PAPER PACK | Sri Krishna College of Engineering and Technology | Sri Krishna College of Engineering and Technology | CL-MBA / RACK 2 SHELF 33 | 28/12/2015 | 399.00 | 658.8 ZEI | 72297 | 05/11/2022 | 399.00 | 05/11/2022 | Book | MBA | |||||
| PAPER PACK | Sri Krishna College of Engineering and Technology | Sri Krishna College of Engineering and Technology | CL-MBA / RACK 2 SHELF 30 | 28/12/2015 | 399.00 | 658.8 ZEI | 72298 | 05/11/2022 | 399.00 | 05/11/2022 | Book | MBA |
