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UNLEASHING EXCELLENCE : THE COMPLETE GUIDE TO ULTIMATE CUSTOMER SERVICE

DENNIS SNOW; TERI YANOVITCH

UNLEASHING EXCELLENCE : THE COMPLETE GUIDE TO ULTIMATE CUSTOMER SERVICE - 2 - TIMES GROUP BOOKS 2011 - 238 p.

ISBN: 9788126529209

Subjects--Topical Terms:
CUSTOMER RELATIONS MANAGEMENT

Dewey Class. No.: 658.812 SNO / DEN

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UNLEASHING EXCELLENCE : THE COMPLETE GUIDE TO ULTIMATE CUSTOMER SERVICE