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CRM IN TRAVEL AND TOURISM : CONCEPTS AND CASES

GOPAL VV

CRM IN TRAVEL AND TOURISM : CONCEPTS AND CASES VV GOPAL - - ICFAI 2005 - ix, 162 p.

ISBN: 8178814757

Subjects--Topical Terms:
CUSTOMER RELATIONS MANAGEMENT

Dewey Class. No.: 658.812 GOP (MBA) / GOP

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CRM IN TRAVEL AND TOURISM : CONCEPTS AND CASES