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CRM AT THE SPEED OF LIGHT : ESSENTIAL CUSTOMER STRATEGIES FOR THE 21ST CENTURY

PAUL GREENBERG

CRM AT THE SPEED OF LIGHT : ESSENTIAL CUSTOMER STRATEGIES FOR THE 21ST CENTURY PAUL GREENBERG - 3 - TATA MCGRAW HILL 2008 - xviii, 670 p.

ISBN: 9780070590571

Subjects--Topical Terms:
CUSTOMER RELATIONS MANAGEMENT

Dewey Class. No.: 658.812 GRE (MBA) / PAU

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CRM AT THE SPEED OF LIGHT : ESSENTIAL CUSTOMER STRATEGIES FOR THE 21ST CENTURY