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SATISFACTION : HOW EVERY GREAT COMPANY LISTENS TO THE VOICE OF THE CUSTOMER

CHRIS DENOVE; JAMES D POWER

SATISFACTION : HOW EVERY GREAT COMPANY LISTENS TO THE VOICE OF THE CUSTOMER CHRIS DENOVE AND JAMES D POWER - - PORTFOLIO 2006 - xxi, 266 p.

ISBN: 1591841097

Subjects--Topical Terms:
CUSTOMER RELATIONS MANAGEMENT

Dewey Class. No.: 658.834322 DEN (MBA) / CHR

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SATISFACTION : HOW EVERY GREAT COMPANY LISTENS TO THE VOICE OF THE CUSTOMER